Shipping policy

Shipping Policy

Effective Date: January 1st 2025

Thank you for choosing Olympus Woodworks. Every piece of furniture is handcrafted to order in Florida. Because our products are custom-built and often large, shipping times and methods vary depending on the size of the order and the delivery location.

Production Time

All furniture is handcrafted to order.

Current production times are estimates and may vary based on order volume, material availability, and seasonal demand.

Once your order is complete, you will receive a shipping confirmation with tracking information (when available).

Shipping Methods

Depending on the size and destination of your order, furniture may be shipped using:

  • White Glove Delivery
  • Freight Carrier
  • LTL (Less-Than-Truckload) Freight
  • Local Delivery (when available)
  • Local Pickup (by appointment)

The shipping method will be selected based on what is most appropriate for your order.

Shipping Costs

Shipping costs are calculated at checkout whenever possible.

For oversized, custom, or freight shipments, we may contact you after your order to confirm any additional shipping requirements before production begins.

Delivery

Someone 18 years or older should be available to receive freight deliveries.

Customers are responsible for ensuring the furniture will fit through doorways, hallways, stairways, elevators, and into the intended room before ordering.

Olympus Woodworks is not responsible for furniture that cannot be moved into the customer's home due to access limitations.

Inspect Your Order

Please inspect your shipment immediately upon delivery.

If you notice any visible damage:

  • Note the damage on the delivery receipt before signing whenever possible.
  • Take clear photographs of the packaging and damaged furniture.
  • Contact Olympus Woodworks within 48 hours of delivery.

Failure to report shipping damage within 48 hours may affect our ability to file a claim with the shipping carrier.

Shipping Delays

Estimated shipping dates are not guaranteed.

Delays caused by weather, carrier scheduling, holidays, supply chain disruptions, or other events outside our control may occur.

We appreciate your patience and will keep you informed throughout the process.

Local Pickup

Local pickup may be available by appointment.

Customers will be notified when their order is ready for pickup.

Questions

If you have any questions regarding shipping, delivery, or production timelines, please contact us before placing your order.

Olympus Woodworks LLC

Email: Olympuswoodworksllc@gmail.com

Phone: [Your Phone Number]

Website: www.olympuswoodworks.com